---
title: "CellarCool E1: the controlling temperature probe is not reading"
description: "What E1 means on CellarCool E1: the controlling temperature probe is not readings, what to check before booking, and when it is not a failure at all."
url: "https://winecellarrepair.center/error-codes/cellarcool-e1/"
---

# CellarCool E1: the controlling temperature probe is not reading

On CellarCool's Ceiling Mount, split and Ultimate models, E1 means the bottle probe is unplugged, badly connected at the PB1 terminal or defective.

## What E1 actually means.

On CellarCool's Ceiling Mount, split and Ultimate models, E1 means the bottle probe is unplugged, badly connected at the PB1 terminal or defective. On the CX through-wall series the same code means the air-sensing probe has failed. Either way the controller stops reading the cellar and falls back to a timed pattern, 10 minutes off and 40 minutes on, until the probe is fixed.

CellarCool wine cellar cooling unit display · also shown as “E1”

What to do when E1 shows on the wine cellar cooling unit

### Kind of code Sensors and probes

The controller has lost a sensible reading from one of its probes: the one sampling the cellar air, the one on the evaporator coil, or on a remote probe the lead that runs out to a rack. With no number it can trust, the unit may chill the room well below 55°F, stop and start every few minutes, or run on without end. A probe unplugged during a rack install, pinched behind a board or sitting in a draft from the door is ruled out before a new one is ordered.

### Usually leads to Cellar controller and sensor repair

Getting the controller, its display and its probes to read the cellar truthfully and call for cooling at the right time.

### Shows up as Wine Cellar Too Warm

A wine cellar too warm shows up slowly: the room smells of the house instead of cool stone, a bottle picked from a middle rack feels barely cooler than your hand, and the wall thermometer has crept from the mid 50s into the 60s over a week.

### Make CellarCool

Service for CellarCool systems when the wine room drifts warm, turns dry or the unit starts and stops every few minutes.

### Source CellarCool CM2500 (Ceiling Mount split) manual, version 4 (02/2022)

Both CellarCool controller types: the CX through-the-wall controller and the digital controller on Ceiling Mount, split and Ultimate models.

## Before you book, in this order.

Each step comes from CellarCool's own guidance for E1 on its wine cellar cooling units. Follow it to the end: the last card says whether this is a visit.

01

Identify your series from the rating plate: CX units sense air, the others use a probe in a bottle of liquid.

02

On a bottle-probe model, check the probe cable is plugged into its round connector and not crushed along the way.

03

Check the cellar with your own thermometer over the next day, since timed cooling does not follow the load.

04

On a CX, or if the plug is fine, book a visit to replace the probe.

### Still there?

It usually turns into [cellar controller and sensor repair](https://winecellarrepair.center/services/cellar-controller-and-sensor-repair/). Book with the code and the model number.

### What not to do

E1 is about the reading, not the refrigeration; the compressor is still running on its timer. On a CX, CellarCool treats the air probe as a service part rather than something to reseat at home.

## What you may notice with it.

The wine cellar cooling unit problems E1 tends to arrive with. Answer these at the wine cellar cooling unit before anyone is booked.

[All problems](https://winecellarrepair.center/problems/)

Before you call

### [Wine Cellar Too Warm](https://winecellarrepair.center/problems/cellar-too-warm/)

[All 6 causes, cheapest first](https://winecellarrepair.center/problems/cellar-too-warm/)

It also comes with

- [**Wine Cellar Too Cold**](https://winecellarrepair.center/problems/cellar-too-cold/)
- [**Cellar Cooling Unit Error Code**](https://winecellarrepair.center/problems/cellar-cooling-unit-error-code/)

The collection is exposed

### Wine Cellar Too Warm

6 causes, cheapest first

Where E1 usually leads

## Cellar controller and sensor repair.

**Air or coil probe, display, transformer or control board · moderate.**

Book a visit [What the job involves](https://winecellarrepair.center/services/cellar-controller-and-sensor-repair/)

## CellarCool wine cellar cooling units.

Service for CellarCool systems when the wine room drifts warm, turns dry or the unit starts and stops every few minutes.

[CellarCool wine cellar cooling unit repair](https://winecellarrepair.center/brands/cellarcool/)

More CellarCool codes

[E2](https://winecellarrepair.center/error-codes/cellarcool-e2/) [E7](https://winecellarrepair.center/error-codes/cellarcool-e7/) [E10](https://winecellarrepair.center/error-codes/cellarcool-e10/) [EA](https://winecellarrepair.center/error-codes/cellarcool-ea/) [AH1](https://winecellarrepair.center/error-codes/cellarcool-ah1/) [AL1](https://winecellarrepair.center/error-codes/cellarcool-al1/) [Ad2](https://winecellarrepair.center/error-codes/cellarcool-ad2/) [dEF](https://winecellarrepair.center/error-codes/cellarcool-def/)

Sensors and probes on other makes

[Breezaire Er](https://winecellarrepair.center/error-codes/breezaire-er/) [CellarPro P1](https://winecellarrepair.center/error-codes/cellarpro-p1/) [WhisperKOOL E1](https://winecellarrepair.center/error-codes/whisperkool-e1/) [Wine Guardian !3](https://winecellarrepair.center/error-codes/wine-guardian-alarm-3/) [Wine-Mate P1](https://winecellarrepair.center/error-codes/wine-mate-p1/)

[All 11 codes of this kind](https://winecellarrepair.center/error-codes/#family-sensor)

CellarCool builds this

### Through-the-wall cellar cooling unit

A self-contained box set into an opening in the cellar wall: its cold face blows into the wine room, and its warm face breathes out into the room next door.

CellarCool builds this

### Ducted cellar cooling unit

A self-contained cooling unit placed outside the cellar, in a mechanical room, attic or basement, that sends chilled air in and takes return air back through insulated ducts.

CellarCool builds this

### Split-system cellar cooling

An evaporator inside or beside the cellar and a condensing unit outside or in another room, joined by an insulated copper line set and charged on site.

## In CellarCool's own words

> Bottle probe is not connected

[CellarCool CM2500 (Ceiling Mount split) manual, version 4 (02/2022)](https://www.cellarcool.com/wp-content/uploads/2022/02/CC_CM2500_Manual_110V_022522.pdf) [CellarCool CX Series owner's manual (06/2019)](https://www.cellarcool.com/wp-content/uploads/2021/10/CC-CX_Series-OM-061219.pdf) [CellarCool CX Series owner's manual (06/2019)](https://www.cellarcool.com/wp-content/uploads/2021/10/CC-CX_Series-OM-061219.pdf)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Both CellarCool controller types: the CX through-the-wall controller and the digital controller on Ceiling Mount, split and Ultimate models.

## CellarCool E1 wine cellar cooling unit repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://winecellarrepair.center/locations/)

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For the heart of your home.

## Questions about E1.

### Can I clear E1 myself?

Identify your series from the rating plate: CX units sense air, the others use a probe in a bottle of liquid. If it comes back, it needs a visit.

### Does E1 mean the same thing on every CellarCool?

Not quite. On a CX through-wall unit it is the air-sensing probe; on Ceiling Mount, split and Ultimate models it is the bottle probe.

### How long can a CellarCool run on the E1 timed cycle?

It will keep cycling indefinitely, but the timer cannot react to a hot day or a door left open. Treat it as a stopgap until the probe is replaced.

### Why does my CellarCool E1 code not show in the alarm list?

On the digital controller, CellarCool keeps E1 on the main screen instead of filing it in the alarm menu.

---

**[Read on the site: CellarCool E1: the controlling temperature probe is not reading](https://winecellarrepair.center/error-codes/cellarcool-e1/)**

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