The exhaust side of a through-the-wall wine cellar cooling unit in a utility room, its rear grille removed to show a condenser fan whose blades are gray with dust.

CellarPro HA2: the condenser is running too hot

HA2 is CellarPro's condenser overheat alarm.

(844) 398-5977

Mon–Sat, 8am–8pm

  • Fans and airflow
  • Cellar evaporator and condenser fan repair
  • Source: CellarPro

Book a visit

Three short steps, about a minute.

or call (844) 398-5977

What HA2
actually means.

HA2 is CellarPro's condenser overheat alarm. It means the heat pulled from the cellar is not leaving the condenser: the coil or filter is dirty, the vents are blocked, the condenser fan is not turning, or the room behind the unit is too hot or too small. On a new installation CellarPro points first to ventilation and clearance; on a unit that has run fine for months, to a dirty coil.

CellarPro wine cellar cooling unit display

What to do when HA2 shows on the wine cellar cooling unit

Before you book,
in this order.

Each step comes from CellarPro's own guidance for HA2 on its wine cellar cooling units. Follow it to the end: the last card says whether this is a visit.

01

Clean the condenser coil or filter at the rear of the unit, with the unit unplugged; CellarPro advises a vacuum or brush, not compressed air.

02

Remove anything blocking the intake or exhaust, including a louvered grille on a ducted unit.

03

Check that the condenser fan turns when the unit runs.

04

In hot weather, raise the minimum setpoint to 60°F until temperatures ease; if HA2 keeps returning, book a visit.

Still there?

It usually turns into cellar evaporator and condenser fan repair. Book with the code and the model number.

What not to do

HA2 is not the cellar temperature alarm; the cellar may still be fine when it first appears. On a split system it refers to the outdoor or remote condensing unit, not the evaporator in the cellar.

What you may
notice with it.

The wine cellar cooling unit problems HA2 tends to arrive with. Answer these at the wine cellar cooling unit before anyone is booked.

All problems

Where HA2 usually leads

Cellar evaporator and condenser fan repair.

Evaporator or condenser fan motor, blade or capacitor · low to moderate.

In CellarPro's own words

The condenser temperature is too high (above 140°F for 2 hours)
CellarPro 1800 Series owner's manual CellarPro 1800 Series owner's manual CellarPro 1800 Series owner's manual

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. CellarPro control panel on 1800 and VS self-contained units, split systems and air handlers; each owner's manual lists this code.

CellarPro HA2 wine cellar cooling unit repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A couple lifting a bottle from a lit stone-walled wine cellar, the cooling unit's grille high on the far wall
For the heart of your home.

Questions
about HA2.

Can I clear HA2 myself?
Clean the condenser coil or filter at the rear of the unit, with the unit unplugged; CellarPro advises a vacuum or brush, not compressed air. If it comes back, it needs a visit.
Why does my CellarPro show HA2 only in summer?
The room behind the unit gets hotter and the condenser cannot shed heat as easily. CellarPro suggests raising the minimum setpoint to 60°F until the heat passes.
Does a CellarPro turn off its compressor during HA2?
It depends on the model. On 3200 and 4200 VS units it is a standard protection that stops them until the condenser falls below 120°F; on 1800 units it is optional and CellarPro has to switch it on.
Can a CellarPro split system show HA2?
Yes. On a split the alarm refers to the condensing unit, which can overheat outdoors or in a closed equipment room.

Back to your everyday

Still showing HA2?

When you book, type the code or the blink count as the controller shows it, add the full model number, and say what the thermometer in the cellar reads now — that gives the technician a head start.

(844) 398-5977 Schedule a repair