A thin temperature probe lead taped along the side of a wooden wine rack in a cellar, its small metal tip hanging among unlabeled bottles, the wire running up toward the cooling unit's grille.

Wine Guardian !3: the defrost sensor reads open or shorted

!3 names the defrost sensor, a probe on the evaporator that tells the board when the coil is cold enough to frost.

(844) 398-5977

Mon–Sat, 8am–8pm

  • Sensors and probes
  • Cellar controller and sensor repair
  • Source: Wine Guardian

Book a visit

Three short steps, about a minute.

or call (844) 398-5977

What !3
actually means.

!3 names the defrost sensor, a probe on the evaporator that tells the board when the coil is cold enough to frost. The alarm appears when that sensor reads open or shorted or has come unplugged. The system keeps running during !3, but the control can no longer judge when to defrost, so the coil can start to ice.

Wine Guardian wine cellar cooling unit display · also shown as (!3)

What to do when !3 shows on the wine cellar cooling unit

Before you book,
in this order.

Each step comes from Wine Guardian's own guidance for !3 on its wine cellar cooling units. Follow it to the end: the last card says whether this is a visit.

01

Note whether the unit is still cooling and whether the cellar reading is holding.

02

Look at the evaporator side through the grille for frost on the coil; if you see ice building, switch the unit off and let it thaw with a towel under it.

03

Book a visit to test the sensor and its connection; the code clears once the sensor issue is resolved.

Still there?

It usually turns into cellar controller and sensor repair. Book with the code and the model number.

What not to do

!3 does not mean the cellar is warming or the compressor has failed. On a unit where defrost is enabled in settings but no sensor is fitted, the manual notes that !3 appears and shuts the system off instead.

What you may
notice with it.

The wine cellar cooling unit problems !3 tends to arrive with. Answer these at the wine cellar cooling unit before anyone is booked.

All problems

Where !3 usually leads

Cellar controller and sensor repair.

Air or coil probe, display, transformer or control board · moderate.

In Wine Guardian's own words

Defrost sensor has been shorted, disconnected or open.
Wine Guardian Remote Interface Operation Guide Wine Guardian Remote Interface Operation Guide Wine Guardian Ducted Self-Contained manual (Chassis B, Dec 2022), Wayback copy

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Wine Guardian Remote Interface controller, used with through-the-wall, ducted, ducted split, ductless split and ceiling-mounted units; the Sentinel-series ducted manuals (Dec 2022) list the same alarms.

Wine Guardian !3 wine cellar cooling unit repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A couple lifting a bottle from a lit stone-walled wine cellar, the cooling unit's grille high on the far wall
For the heart of your home.

Questions
about !3.

Can I clear !3 myself?
Note whether the unit is still cooling and whether the cellar reading is holding. If it comes back, it needs a visit.
Can I keep using my Wine Guardian with !3 showing?
Yes, the system keeps cooling. Watch the coil for ice and the cellar temperature, because the control has lost its way of deciding when to defrost.
Where is the defrost sensor on a Wine Guardian?
It is clipped to the evaporator coil on the cellar-air side, and its temperature can be read in the settings menu. Reaching it means opening the unit, which is a job for a visit.
Why did !3 appear right after installation?
The defrost setting may be enabled on a unit without the sensor connected, or the sensor plug may have come loose during installation. Both are checked at the board.

Back to your everyday

Still showing !3?

When you book, type the code or the blink count as the controller shows it, add the full model number, and say what the thermometer in the cellar reads now — that gives the technician a head start.

(844) 398-5977 Schedule a repair