A thin temperature probe lead taped along the side of a wooden wine rack in a cellar, its small metal tip hanging among unlabeled bottles, the wire running up toward the cooling unit's grille.

CellarCool E1: the controlling temperature probe is not reading

On CellarCool's Ceiling Mount, split and Ultimate models, E1 means the bottle probe is unplugged, badly connected at the PB1 terminal or defective.

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Mon–Sat, 8am–8pm

  • Sensors and probes
  • Cellar controller and sensor repair
  • Source: CellarCool

Book a visit

Three short steps, about a minute.

or call (844) 398-5977

What E1
actually means.

On CellarCool's Ceiling Mount, split and Ultimate models, E1 means the bottle probe is unplugged, badly connected at the PB1 terminal or defective. On the CX through-wall series the same code means the air-sensing probe has failed. Either way the controller stops reading the cellar and falls back to a timed pattern, 10 minutes off and 40 minutes on, until the probe is fixed.

CellarCool wine cellar cooling unit display · also shown as “E1”

What to do when E1 shows on the wine cellar cooling unit

Before you book,
in this order.

Each step comes from CellarCool's own guidance for E1 on its wine cellar cooling units. Follow it to the end: the last card says whether this is a visit.

01

Identify your series from the rating plate: CX units sense air, the others use a probe in a bottle of liquid.

02

On a bottle-probe model, check the probe cable is plugged into its round connector and not crushed along the way.

03

Check the cellar with your own thermometer over the next day, since timed cooling does not follow the load.

04

On a CX, or if the plug is fine, book a visit to replace the probe.

Still there?

It usually turns into cellar controller and sensor repair. Book with the code and the model number.

What not to do

E1 is about the reading, not the refrigeration; the compressor is still running on its timer. On a CX, CellarCool treats the air probe as a service part rather than something to reseat at home.

What you may
notice with it.

The wine cellar cooling unit problems E1 tends to arrive with. Answer these at the wine cellar cooling unit before anyone is booked.

All problems

Where E1 usually leads

Cellar controller and sensor repair.

Air or coil probe, display, transformer or control board · moderate.

In CellarCool's own words

Bottle probe is not connected
CellarCool CM2500 (Ceiling Mount split) manual, version 4 (02/2022) CellarCool CX Series owner's manual (06/2019) CellarCool CX Series owner's manual (06/2019)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Both CellarCool controller types: the CX through-the-wall controller and the digital controller on Ceiling Mount, split and Ultimate models.

CellarCool E1 wine cellar cooling unit repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A couple lifting a bottle from a lit stone-walled wine cellar, the cooling unit's grille high on the far wall
For the heart of your home.

Questions
about E1.

Can I clear E1 myself?
Identify your series from the rating plate: CX units sense air, the others use a probe in a bottle of liquid. If it comes back, it needs a visit.
Does E1 mean the same thing on every CellarCool?
Not quite. On a CX through-wall unit it is the air-sensing probe; on Ceiling Mount, split and Ultimate models it is the bottle probe.
How long can a CellarCool run on the E1 timed cycle?
It will keep cycling indefinitely, but the timer cannot react to a hot day or a door left open. Treat it as a stopgap until the probe is replaced.
Why does my CellarCool E1 code not show in the alarm list?
On the digital controller, CellarCool keeps E1 on the main screen instead of filing it in the alarm menu.

Back to your everyday

Still showing E1?

When you book, type the code or the blink count as the controller shows it, add the full model number, and say what the thermometer in the cellar reads now — that gives the technician a head start.

(844) 398-5977 Schedule a repair