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The small wall-mounted controller of a wine cellar cooling unit beside the cellar door, its display lit with a two-digit reading and a padlock symbol, wooden racks of unlabeled bottles in soft light behind it.

Wine-Mate POF: the keypad is locked

POF is not an alarm.

(844) 398-5977

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Wine-Mate

Book a visit

Three short steps, about a minute.

or call (844) 398-5977

What POF
actually means.

POF is not an alarm. On the five-button Wine-Mate controller, holding the up and down keys together until POF appears locks the keypad, so the settings cannot be changed by accident. Holding the same two keys until PON appears unlocks it.

Wine-Mate wine cellar cooling unit display

What to do when POF shows on the wine cellar cooling unit

Kind of codeMode, not a failure

Something the controller was told to do, not a part that wore out: a display switched between Fahrenheit and Celsius so 13 looks alarming, a set point or differential changed by someone leaning on the keys, a keypad lock that ignores every press, a standby state left on after a power cut, a reminder that service is due. The unit is fine, and the controller's own keys or its manual put it back.

Usually leads toNo repair

If the buttons seem to do nothing, press and hold up and down together until PON appears.

Shows up asCellar Cooling Unit Error Code

A cellar cooling unit error code appears as letters or digits on the controller, a flashing reading, a blinking light on the unit, or an alarm tone, sometimes while the cellar still holds its temperature.

MakeWine-Mate

Wine-Mate cooling units repaired on site when they will not start, ice over, trip a breaker or leave the walls wet.

SourceWine-Mate HZD self-contained cooling system manual

Current Wine-Mate five-button controller, as printed in the HZD, HZD-DE, 4510-series HZD, HTD, low-profile and SSH, SSD and SSO split-system manuals. Wi-Fi touchscreen and SMART controllers print no display codes.

Before you book,
in this order.

Each step comes from Wine-Mate's own guidance for POF on its wine cellar cooling units. Follow it to the end: the last card says whether this is a visit.

01

If the buttons seem to do nothing, press and hold up and down together until PON appears.

02

Check the setpoint afterward by pressing and releasing SET.

03

If the keys still do not respond once unlocked, book a visit to check the controller.

Cleared?

The controller has stopped showing the code and the cellar is drifting back to its set point without any new part. If the code returns within the week, or the room creeps warm again, book a visit and tell us it came back.

What not to do

A locked keypad is not a dead controller; Wine-Mate describes the lock as affecting the keys only. A completely dark display is a different problem that starts with power.

What you may
notice with it.

The wine cellar cooling unit problems POF tends to arrive with. Answer these at the wine cellar cooling unit before anyone is booked.

All problems

Before you call

Cellar Cooling Unit Error Code

All 8 causes, cheapest first

It also comes with

The small controller panel on the cellar side of a through-the-wall cooling unit, its display glowing with abstract amber segments beside the slotted supply grille, the top row of a wooden wine rack with unlabeled bottles just below. Problem

Cellar Cooling Unit Error Code

8 causes, cheapest first

No repair indicated

Nothing to repair.

Something the controller was told to do, not a part that wore out: a display switched between Fahrenheit and Celsius so 13 looks alarming, a set point or differential changed by someone leaning on the keys, a keypad lock that ignores every press, a standby state left on after a power cut, a reminder that service is due. The unit is fine, and the controller's own keys or its manual put it back.

How to read what your wine cellar cooling unit is telling you

Wine-Mate
wine cellar cooling units.

Wine-Mate cooling units repaired on site when they will not start, ice over, trip a breaker or leave the walls wet.

Wine-Mate wine cellar cooling unit repair

More Wine-Mate codes

P1HALACAHILOdF

Mode, not a failure on other makes

CellarCool dEFWhisperKOOL dEF
A wine cellar cooling unit set into the upper part of a stone wall in a US home wine cellar, its cellar-side grille flush with the wall above dark wood racks full of wine bottles, cool soft lighting. Wine-Mate builds this

Through-the-wall cellar cooling unit

A self-contained box set into an opening in the cellar wall: its cold face blows into the wine room, and its warm face breathes out into the room next door.

 A wine cellar in a US home seen from inside, a white rectangular supply grille for its cooling unit set in the wood-paneled ceiling above tall dark racks of wine bottles, a matching return grille low on the far wall, soft even lighting. Wine-Mate builds this

Ducted cellar cooling unit

A self-contained cooling unit placed outside the cellar, in a mechanical room, attic or basement, that sends chilled air in and takes return air back through insulated ducts.

 A slim white split-system wine cellar evaporator unit mounted high on a plastered wall of a US home wine cellar above curved wooden racks of wine bottles without labels, insulated copper lines entering the wall beside it, warm low lighting. Wine-Mate builds this

Split-system cellar cooling

An evaporator inside or beside the cellar and a condensing unit outside or in another room, joined by an insulated copper line set and charged on site.

In Wine-Mate's own words

To lock the keys, press up + down keys + until POF is displayed
Wine-Mate HZD self-contained cooling system manual Wine-Mate HZD self-contained cooling system manual Wine-Mate SSD split ceiling-mounted cooling system manual

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Current Wine-Mate five-button controller, as printed in the HZD, HZD-DE, 4510-series HZD, HTD, low-profile and SSH, SSD and SSO split-system manuals. Wi-Fi touchscreen and SMART controllers print no display codes.

Wine-Mate POF wine cellar cooling unit repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A couple lifting a bottle from a lit stone-walled wine cellar, the cooling unit's grille high on the far wall
For the heart of your home.

Questions
about POF.

Can I clear POF myself?
If the buttons seem to do nothing, press and hold up and down together until PON appears.
Why won't my Wine-Mate let me change the temperature?
The keypad may be locked. Hold up and down together until PON appears, then change the setpoint by holding SET until the degree light flashes.
Does locking the keypad change how the Wine-Mate cools?
Wine-Mate describes the lock as locking the keys, and the stored setpoint and settings stay as they were. It is a way to stop accidental changes, not a power switch.
Which Wine-Mate controllers use POF and PON?
The five-button controller in the current HZD, HTD, low-profile and split-system manuals. The older display on VINO- units does not list these messages.

Back to your everyday

Still showing POF?

When you book, type the code or the blink count as the controller shows it, add the full model number, and say what the thermometer in the cellar reads now — that gives the technician a head start.

Schedule a repair Call (844) 398-5977
(844) 398-5977 Schedule a repair