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A wine cellar controller on a stone wall showing a warm two-digit reading with an alarm symbol lit, the cooling unit's grille above it and racks of unlabeled bottles to one side.

Wine-Mate HI: high temperature alarm on the older display

HI is the high temperature alarm on Wine-Mate's earlier controller.

(844) 398-5977

Mon–Sat, 8am–8pm

  • Temperature and alarms
  • Cellar cooling load and room check
  • Source: Wine-Mate

Book a visit

Three short steps, about a minute.

or call (844) 398-5977

What HI
actually means.

HI is the high temperature alarm on Wine-Mate's earlier controller. It flashes when the cellar reads warmer than the set limit and resets itself once the temperature comes back within it. Pressing the set button silences the buzzer, but the code and the red LED stay until the cause is gone.

Wine-Mate wine cellar cooling unit display

What to do when HI shows on the wine cellar cooling unit

Kind of codeTemperature and alarms

The controller saw the cellar go past a high or low limit and raised an alarm, sometimes holding the worst reading it logged while the house was empty. The reason can be as small as the cellar door left ajar after a tasting or a long outage, a room gaining heat from new lights or a sunny glass wall, or as serious as cooling that has stopped. Keep the door shut and read a thermometer on a middle rack before touching anything; the alarm is a warning about the collection, not yet a diagnosis.

Usually leads toCellar cooling load and room check

Measuring the cellar as the cooling unit sees it: insulation, vapor barrier, door, glass and the heat load, to show whether the unit can ever keep up.

Shows up asCellar Cooling Unit Error Code

A cellar cooling unit error code appears as letters or digits on the controller, a flashing reading, a blinking light on the unit, or an alarm tone, sometimes while the cellar still holds its temperature.

MakeWine-Mate

Wine-Mate cooling units repaired on site when they will not start, ice over, trip a breaker or leave the walls wet.

SourceWine-Mate cooling systems digital display instructions (older VINO models)

Older Wine-Mate units with the earlier digital display, sold under VINO- model names such as VINO-1500CD, VINO-1500 HZD and VINO-2500SS. Current WM- units use the five-button controller instead.

Before you book,
in this order.

Each step comes from Wine-Mate's own guidance for HI on its wine cellar cooling units. Follow it to the end: the last card says whether this is a visit.

01

Press the set button to silence the buzzer; the code stays until the room cools.

02

Clean the exhaust grille, which this older manual asks owners to do 3 to 4 times a year.

03

Check for ice on the unit and for air leaks into the cellar, both listed in the older troubleshooting chart.

04

If the cellar keeps warming, move the most valuable bottles and book a visit.

Still there?

It usually turns into cellar cooling load and room check. Book with the code and the model number.

What not to do

HI on this display is a temperature warning, not a sensor reading off the scale. On current Wine-Mate controllers the same warning appears as HA.

What you may
notice with it.

The wine cellar cooling unit problems HI tends to arrive with. Answer these at the wine cellar cooling unit before anyone is booked.

All problems

Before you call

Cellar Cooling Unit Error Code

All 8 causes, cheapest first

It also comes with

The small controller panel on the cellar side of a through-the-wall cooling unit, its display glowing with abstract amber segments beside the slotted supply grille, the top row of a wooden wine rack with unlabeled bottles just below. Problem

Cellar Cooling Unit Error Code

8 causes, cheapest first

Where HI usually leads

Cellar cooling load and room check.

Cooling load and room survey · lowest.
Book a visit What the job involves

Wine-Mate
wine cellar cooling units.

Wine-Mate cooling units repaired on site when they will not start, ice over, trip a breaker or leave the walls wet.

Wine-Mate wine cellar cooling unit repair

More Wine-Mate codes

P1HALACALOdFPOF

Temperature and alarms on other makes

Breezaire E1CellarCool AH1CellarPro HAKoolR ALWhisperKOOL AH1Wine Guardian Flashing temperature with (!)
All 14 codes of this kind
A wine cellar cooling unit set into the upper part of a stone wall in a US home wine cellar, its cellar-side grille flush with the wall above dark wood racks full of wine bottles, cool soft lighting. Wine-Mate builds this

Through-the-wall cellar cooling unit

A self-contained box set into an opening in the cellar wall: its cold face blows into the wine room, and its warm face breathes out into the room next door.

 A wine cellar in a US home seen from inside, a white rectangular supply grille for its cooling unit set in the wood-paneled ceiling above tall dark racks of wine bottles, a matching return grille low on the far wall, soft even lighting. Wine-Mate builds this

Ducted cellar cooling unit

A self-contained cooling unit placed outside the cellar, in a mechanical room, attic or basement, that sends chilled air in and takes return air back through insulated ducts.

 A slim white split-system wine cellar evaporator unit mounted high on a plastered wall of a US home wine cellar above curved wooden racks of wine bottles without labels, insulated copper lines entering the wall beside it, warm low lighting. Wine-Mate builds this

Split-system cellar cooling

An evaporator inside or beside the cellar and a condensing unit outside or in another room, joined by an insulated copper line set and charged on site.

In Wine-Mate's own words

HI FLASHING -HIGH TEMPERATURE ALARM -The unit has read high tempature which is higher than the set point.
Wine-Mate cooling systems digital display instructions (older VINO models) Wine-Mate cooling systems digital display instructions (older VINO models) Wine-Mate cooling systems digital display instructions (older VINO models)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Older Wine-Mate units with the earlier digital display, sold under VINO- model names such as VINO-1500CD, VINO-1500 HZD and VINO-2500SS. Current WM- units use the five-button controller instead.

Wine-Mate HI wine cellar cooling unit repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A couple lifting a bottle from a lit stone-walled wine cellar, the cooling unit's grille high on the far wall
For the heart of your home.

Questions
about HI.

Can I clear HI myself?
Press the set button to silence the buzzer; the code stays until the room cools. If it comes back, it needs a visit.
How can I tell whether my Wine-Mate has the older display?
The older units carry VINO- model names and a display with a buzzer and a red alarm light. If your label reads WM- and alarms show as HA or LA, you have the current controller.
Why does HI keep flashing after I silenced the alarm?
Silencing only stops the buzzer. The code stays on the display until the cellar is back within its limit.
What should I check first when HI shows up in summer?
Start with the exhaust side: the older manual asks for 6 inches of clearance all around the exhaust and a clean grille. After that, look for air leaking into the cellar around the door and fixtures.

Back to your everyday

Still showing HI?

When you book, type the code or the blink count as the controller shows it, add the full model number, and say what the thermometer in the cellar reads now — that gives the technician a head start.

Schedule a repair Call (844) 398-5977
(844) 398-5977 Schedule a repair