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A wine cellar cooling unit's grille high on a wall with its small controller dark, the outlet below it and a thin cord running up to the housing, racks of unlabeled bottles in dim light.

Wine-Mate CA: the external alarm input has switched everything off

CA is the external alarm.

(844) 398-5977

Mon–Sat, 8am–8pm

  • Power and controller
  • Wine cellar cooling diagnostic visit
  • Source: Wine-Mate

Book a visit

Three short steps, about a minute.

or call (844) 398-5977

What CA
actually means.

CA is the external alarm. When the controller's input is set up as an alarm and that input trips, all outputs go off, so the unit stops cooling. With the input configured as i1F=PAL, the alarm does not clear by itself, and the controller has to be switched off and on again.

Wine-Mate wine cellar cooling unit display

What to do when CA shows on the wine cellar cooling unit

Kind of codePower and controller

The unit saw its supply dip, surge or drop out, or the controller has lost contact with the board it drives. The cause is as often a shared circuit, a tripped GFCI outlet, a loose connection or a storm outage as the unit itself. A breaker that will not stay on or a scorched smell means switching the circuit off at the panel, standing dry and away from the unit, and keeping the cellar door closed until the technician arrives.

Usually leads toWine cellar cooling diagnostic visit

A visit that reads the cellar, the room the heat goes to and the cooling unit itself, and ends with one named cause, whether it is a part or the room.

Shows up asCellar Cooling Unit Error Code

A cellar cooling unit error code appears as letters or digits on the controller, a flashing reading, a blinking light on the unit, or an alarm tone, sometimes while the cellar still holds its temperature.

MakeWine-Mate

Wine-Mate cooling units repaired on site when they will not start, ice over, trip a breaker or leave the walls wet.

SourceWine-Mate HZD self-contained cooling system manual

Current Wine-Mate five-button controller, as printed in the HZD, HZD-DE, 4510-series HZD, HTD, low-profile and SSH, SSD and SSO split-system manuals. Wi-Fi touchscreen and SMART controllers print no display codes.

Before you book,
in this order.

Each step comes from Wine-Mate's own guidance for CA on its wine cellar cooling units. Follow it to the end: the last card says whether this is a visit.

01

Find out what, if anything, your installer wired to the controller's alarm input; if you know of nothing there, the wiring or the input setting is what needs checking.

02

Clear the cause if it is obvious and safe, then switch the controller off and on with its power key.

03

Keep the cellar door shut while the unit is off.

04

If CA comes back, book a visit to check the controller wiring and settings.

Still there?

It usually turns into wine cellar cooling diagnostic visit. Book with the code and the model number.

What not to do

CA is not a temperature alarm, and the room may be sitting at a perfect 55°F when it appears. It is also different from a dark display, which points to power or the controller itself.

What you may
notice with it.

The wine cellar cooling unit problems CA tends to arrive with. Answer these at the wine cellar cooling unit before anyone is booked.

All problems

Before you call

Cellar Cooling Unit Error Code

All 8 causes, cheapest first

It also comes with

The small controller panel on the cellar side of a through-the-wall cooling unit, its display glowing with abstract amber segments beside the slotted supply grille, the top row of a wooden wine rack with unlabeled bottles just below. Problem

Cellar Cooling Unit Error Code

8 causes, cheapest first

Where CA usually leads

Wine cellar cooling diagnostic visit.

Book a visit What the job involves

Wine-Mate
wine cellar cooling units.

Wine-Mate cooling units repaired on site when they will not start, ice over, trip a breaker or leave the walls wet.

Wine-Mate wine cellar cooling unit repair

More Wine-Mate codes

P1HALAHILOdFPOF

Power and controller on other makes

CellarCool E7WhisperKOOL E7Wine Guardian !4
All 7 codes of this kind
A wine cellar cooling unit set into the upper part of a stone wall in a US home wine cellar, its cellar-side grille flush with the wall above dark wood racks full of wine bottles, cool soft lighting. Wine-Mate builds this

Through-the-wall cellar cooling unit

A self-contained box set into an opening in the cellar wall: its cold face blows into the wine room, and its warm face breathes out into the room next door.

 A wine cellar in a US home seen from inside, a white rectangular supply grille for its cooling unit set in the wood-paneled ceiling above tall dark racks of wine bottles, a matching return grille low on the far wall, soft even lighting. Wine-Mate builds this

Ducted cellar cooling unit

A self-contained cooling unit placed outside the cellar, in a mechanical room, attic or basement, that sends chilled air in and takes return air back through insulated ducts.

 A slim white split-system wine cellar evaporator unit mounted high on a plastered wall of a US home wine cellar above curved wooden racks of wine bottles without labels, insulated copper lines entering the wall beside it, warm low lighting. Wine-Mate builds this

Split-system cellar cooling

An evaporator inside or beside the cellar and a condensing unit outside or in another room, joined by an insulated copper line set and charged on site.

In Wine-Mate's own words

CA External alarm All outputs off
Wine-Mate HZD self-contained cooling system manual Wine-Mate HZD self-contained cooling system manual Wine-Mate SSD split ceiling-mounted cooling system manual

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Current Wine-Mate five-button controller, as printed in the HZD, HZD-DE, 4510-series HZD, HTD, low-profile and SSH, SSD and SSO split-system manuals. Wi-Fi touchscreen and SMART controllers print no display codes.

Wine-Mate CA wine cellar cooling unit repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A couple lifting a bottle from a lit stone-walled wine cellar, the cooling unit's grille high on the far wall
For the heart of your home.

Questions
about CA.

Can I clear CA myself?
Find out what, if anything, your installer wired to the controller's alarm input; if you know of nothing there, the wiring or the input setting is what needs checking. If it comes back, it needs a visit.
What can trigger CA on a Wine-Mate?
Whatever is connected to the controller's alarm input. Wine-Mate's manual defines only the result, all outputs off, so the device or wiring on that input has to be traced at the unit.
Will CA clear on its own?
Not when the input is set as i1F=PAL; Wine-Mate says it recovers only when the controller is switched off and on. The manual does not describe the other input settings.
Is it safe to keep resetting CA?
Once, after checking what is connected to the input, is reasonable. If it trips again, the cellar goes without cooling each time, so book a visit rather than cycling the power repeatedly.

Back to your everyday

Still showing CA?

When you book, type the code or the blink count as the controller shows it, add the full model number, and say what the thermometer in the cellar reads now — that gives the technician a head start.

Schedule a repair Call (844) 398-5977
(844) 398-5977 Schedule a repair